What This FAQ Section Covers for You
We built this section around the real questions that come in through our support channel — not a generic list copied from somewhere else. If you're wondering how to link your Nagad wallet to your account, why a Rocket withdrawal needs a verification step, or how your session carries over from mobile browser to a different device, the answers are here. Each
entry reflects how the platform actually works. For anything not covered here, our support team handles account-specific queries directly. Where local law or your eligible region affects access, we'll flag that too — we'd rather be upfront than leave you guessing. The FAQ is updated when our processes change, so what you read here matches what happens on your account today.
- bKash deposit steps
- Nagad wallet linking
- Rocket withdrawal verification
- Device session continuity